Frequently Asked Questions
Everything you need to know about our premium western outerwear and ranch wear.
Where are Schaefer Outfitter products manufactured?
We take great pride in our heritage; the vast majority of our core products are proudly designed, engineered, and manufactured right here in the USA using premium materials.
How do I determine the correct size for my coat or vest?
Our garments are designed with a 'working fit' to allow for layering. We recommend consulting our detailed Size Guide located on each product page to find your perfect measurements.
What is your return and exchange policy?
We offer a 30-day return window for unwashed and unworn items with original tags attached. Simply visit our online returns portal to initiate a domestic return or exchange.
Do you offer international shipping?
Yes, we ship our ranch-ready gear worldwide. Shipping rates and delivery timelines are calculated at checkout based on your specific location and selected carrier.
How should I care for my waxed canvas or leather garments?
Waxed canvas should never be machine washed; instead, spot clean with cold water and a soft brush. For leather items, we recommend professional leather cleaning or high-quality conditioners to maintain durability.
Can I track my order once it has been placed?
Once your order ships, you will receive a confirmation email containing a tracking number. You can use this number on our carrier's website to monitor your package's journey.